Cookie Policy

Last updated: March 1, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

We use cookies and similar technologies (such as web beacons, pixels, and local storage) to enhance your experience with MedFOLIO.

2. How We Use Cookies

MedFOLIO uses cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core features such as:

  • User authentication and secure login
  • Session management
  • Security features and fraud prevention
  • Load balancing to ensure service availability

These cookies cannot be disabled as they are essential for the Service to operate.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Remembering your preferences and settings
  • Language and region preferences
  • Remembering if you've been shown certain notifications

2.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our Service:

  • Pages visited and time spent on each page
  • How you arrived at our Service
  • Features you use most frequently
  • Errors you may encounter

This information helps us improve the Service and fix issues. Analytics data is aggregated and anonymized.

3. Cookies We Use

Cookie Name Type Purpose Duration
session_id Essential Maintains your login session Session
csrf_token Essential Security protection against cross-site attacks Session
auth_token Essential Authentication and secure access 30 days
preferences Functional Stores your display and notification preferences 1 year
locale Functional Remembers your language preference 1 year
_analytics_id Analytics Anonymous identifier for usage analytics 2 years

4. Third-Party Cookies

We may use third-party services that set their own cookies:

  • Google Analytics: For website usage analysis (anonymized)
  • Stripe: For secure payment processing
  • Intercom: For customer support chat functionality

These third parties have their own privacy policies governing the use of their cookies. We encourage you to review their policies.

5. Managing Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete some or all cookies
  • Block cookies from certain or all websites
  • Set your browser to notify you when a cookie is set

Please note that blocking essential cookies may prevent you from using certain features of the Service.

5.2 How to Manage Cookies in Popular Browsers

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Mobile Devices

For our mobile app, you can manage data storage through your device settings or within the app's privacy settings.

6. Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how companies should respond to Do Not Track signals. We do not currently respond to Do Not Track signals, but we limit our tracking to what is necessary for providing and improving our Service.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a new "Last updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

MedFOLIO Privacy Team
Email: privacy@medfolio.app
Address: 123 Health Street, San Francisco, CA 94102